Returns & Exchange Policy

RETURN POLICY
Let's make it easy - Zera Jewels currently offers store credit on all products, with the exception of “sale” items that are final sale. Your return must be sent within 7 days of receiving your order. Item(s) must be in unused condition, and all tags, cards, boxes and/or pouches must be included with your return. If you fail to send your return in 7 days from shipped date, your return request will be voided. We are unable to process any custom jewelry returns.
All returns require authorization, to process your return head  to https://zerajewels.com/pages/returns started.

EXCHANGE POLICY
We accept exchanges on orders within 7 days of purchase. All exchanges are subject to a return shipping fee. Item(s) must be in original, unused condition and all tags, cards, boxes and/or pouches must be included with your return.
All exchanges require authorization, to process your return head to https://zerajewels.com/pages/returns to get started.


For any further questions please email: info@zerajewels.com